Zins Luxury Room 09

Positive: The rooms were very clean and well maintained, which immediately made our stay more comfortable. The housekeeping staff clearly puts effort into keeping everything tidy and fresh. The staff in general was also very friendly, welcoming, and polite throughout our stay. They were approachable whenever we had questions and always greeted us kindly, which created a nice atmosphere. Negative: However, there were also some disappointing points that should be mentioned. One of the main issues was that the hotel advertises the pool in its pictures, but nowhere beforehand is it clearly stated that access to the pool area requires an additional payment. We only found out upon arrival that it costs 3000 lek per person, which was quite frustrating. On top of that, beach/pool towels are not even provided, which makes the extra charge feel even less justified. Another thing to keep in mind is that there is currently a lot of construction going on around the area, so it can get noisy at times and it affects the overall experience. Lastly, we stayed for 3 nights and requested room cleaning every single day through the cleaning button/system provided, but our room was never cleaned during the entire stay. That was very disappointing, especially considering the otherwise good first impression of the hotel.

Sono stato molto bene Positive: Nuovissima e letto super comodo Negative: Il portone del garage

Die Informationen im Hotel waren sehr gut

Die Informationen im Hotel waren sehr gut

Negative: N/A